IoT BBS    

IoT Ready
Business Support System

Monetizing your IoT usages to capture the business’s opportunities.
Monetizing the IoT requires to master the consumer relation management, to measure the usages, the invoicing, the offers management, the life cycle of consumers, the payments…
Our BSS  (Business Support System) solution dedicated to the IoT service offers a complete functional coverage. Global and transversal, its efficiently responds to the needs of the sector of activity.

IoT Ready BSS offers a complete list of functionalities dedicated to the client’s lifecycle
management in all aspects

Fully flexible and open, the system supports an advanced customizable job. It adapts itself easily to its tiers environment, whatever the business sector. Especially made for the Cloud, its efficiently manages the pool of thousands to millions consumers.

Complete and flexible functional BSS coverage

Cloud service
or
platform solution

Expertise, engienery and
support 24/7

Flexible
and
strong architecture

The IoT BBS by Sisteer

Multichannel Consumer Management

Management of the sales and consumer relation lifecycle.

Rating
and
Billing 

Measuring and invoicing the usages.

Interface
and
integration 

Integration interface and process.

Reporting 


Restitution of the indicators of activity and performance. 

MANAGE YOUR SALES AND YOUR CONSUMERS SATISFACTION AS SOON AS THE LAUNCH 

 

The IoT BSS system has a commercial reporting system that allows the restitution of the activities and the performance of the data using dashboard and graph reports. It targets the decision maker of commercial functions that have a vision more synthetic as well as the back office collaborator who is more looking for a vision.

INCREASE THE FUNCTIONALITIES OF YOUR SYSTEM.


The IoT BSS system is built around a ESB system (Enterprise Service BUS) by the intermediary in which all the internal and external systems are integrated. This architecture allows it to provide a high technical and job coverage.


Application Connectors (Technical integration)
The system supports all types of communication protocols, either synchromous or asynchromous. Each application can have its own data model, or grow independently without impacting the rest of the architecture.

Workflow engine (Job integration)

The workflow engine of the ESB system regulate the execution from end to end of the jobs process divided up on multiple applications or internal or external equipment to the system, which offer a big flexibility of the integration.

THE BEST ECONOMIC MODEL

IoT Ready BSS manages the entire financing flow of commercial source, which means generated by the activities of the consumers, from the service subscription to the actual use of the service.

Collecting the Usage data
The billing module collect and centralize the unit data usage (Tax receipts) coming from multiple sources and whatever data format. Each receipt is analyzed, filtered, enriched and reformatted then transferred to the billing system. The entire process is made to collect and take care of all receipts.

Valuation
IoT ready BSS supports the usage of the most current monetary valuation: Recurring or punctual, pre-paid or post-paid, decreasing or promotional…

Billing
IoT Ready BSS assure the management of the balance between the pre paid or post paid clients (real time) as well as the making of the invoice, in PDF format and the mailing to clients. The invoices can be made from a library of templates or be personalized. The system supports multiple languages, devices, tax systems and time zones.

Management of the third parties.

IoT Ready BSS allows reconciling directly the suppliers implicated in the final fulfillment of the service invoices (ex. Connectivity, Mapping…), as well as managing the commission of the distributors.

« HELLO MR CUSTOMER, HOW ARE YOU TODAY ?”

Management of consumer’s data.
IoT ready BSS offers a global and unique vision of the consumer to facilitate the interactions of the company at all stage of its life cycle.
- The acquired consumer data in the prospection or sale phase, the payment data, the marketing data or even the historic of the exchanges.
- Direct sales data or partner’s data (Distributors, installers, financial partners…)
- The portfolio, the recurring financial plans, the promotions, the discounts.

Sales Process Animation
IoT Ready BSS includes a CRM system mixed with a Workflow engine allowing the coordination of the sales process on all consumers’ canals, from the management of the prospect to the payment or collection.


It supports online sales models or in store sales model, direct or indirect sales, for classic acquisition operations, rise of the range of products, crossed or promotional sales.
IoT Ready BSS goes simply with the third party applications involved in the sale’s cycle like the systems of online sale, the payment systems, the clients, the sale’s support. It accepts the classic types of payment (Register, Credit or debit cards, money transfers) as well as the newest types (ex :Paypal).

Data Security and integrity.
The management of the information is organised to assure a high quality of data in order to facilitate the operational tasks and facilitate the automation of the back-office treatments.

The cloud architecture is conformed to the European standards in term of the privacy and territorial ownership of the data. If the consumer prefers a physical security, the system can be installed on a dedicated environment.

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